Privacy policy
Last updated: June 28, 2026
PRIVACY POLICY
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data refers to any information that can be used to identify you personally.
1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Fjorna (operated by Weijgaert Dienstverlening). The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.
Contact details of the controller:
Fjorna (operated by Weijgaert Dienstverlening)
Sterrepad 13A, 5571 EL Bergeijk, Netherlands
Email: info@fjorna.com
Phone: +31 6 16094239
KvK: 91031109
VAT ID: NL004860713B74
1.3 For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the padlock symbol in your browser's address bar.
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2) DATA COLLECTION WHEN VISITING OUR WEBSITE
When using our website purely for informational purposes, i.e., if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary to display the website:
- The website visited
- Date and time of access
- Amount of data transferred (in bytes)
- Referring source/URL
- Browser used
- Operating system used
- IP address used (where applicable: in anonymized form)
Data processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not passed on or used for other purposes. However, we reserve the right to retrospectively check the server log files if there are concrete indications of unlawful use.
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3) COOKIES
To make your visit to our website more attractive and to enable the use of certain features, we use so-called cookies on various pages. These are small text files stored on your device. Some cookies we use are deleted after the browser session ends (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). When cookies are set, they collect and process certain user information to a limited extent, such as browser and location data and IP addresses. Persistent cookies are automatically deleted after a defined period, which may vary depending on the cookie.
In some cases, cookies serve to simplify order processes by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit). Where we or our partners use cookies that also process personal data, such processing is carried out either under Art. 6(1)(b) GDPR for the performance of a contract or under Art. 6(1)(f) GDPR to safeguard our legitimate interests in providing the best possible functionality and a user-friendly and efficient website experience.
We may work with advertising partners who help make our website more interesting for you. For this purpose, cookies from partner companies (third-party cookies) may also be stored on your device when you visit our website. If we cooperate with such advertising partners, you will be informed individually and separately in the sections below about the use of such cookies and the scope of the information collected in each case.
Please note that you can configure your browser to notify you about the setting of cookies and to allow you to decide individually on their acceptance or to exclude the acceptance of cookies in certain cases or in general. Each browser differs in how it manages cookie settings. These are described in the help menu of each browser, which explains how you can change your cookie preferences. You can find these for the respective browsers at the following links:
- Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/en-US/kb/cookies-allow-and-block-websites
- Chrome: https://support.google.com/chrome/answer/95647?hl=en
- Safari: https://support.apple.com/kb/ph21411?locale=en_US
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that if you do not accept cookies, the functionality of our website may be limited.
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4) CONTACTING US
When you contact us (e.g., via a contact form or email), we collect personal data. The specific data collected through a contact form is shown in the respective form. This data is used exclusively for the purpose of responding to your inquiry and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6(1)(f) GDPR. If your contact is aimed at entering into a contract, the additional legal basis for processing is Art. 6(1)(b) GDPR. Your data will be deleted once your inquiry has been fully resolved, provided that no statutory retention obligations exist.
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5) DATA PROCESSING FOR ACCOUNT CREATION AND CONTRACT FULFILLMENT
In accordance with Art. 6(1)(b) GDPR, personal data is also collected and processed if you provide it to us to fulfill a contract or to open a customer account. The data collected is evident from the respective input forms. You can delete your customer account at any time by sending a message to the contact address mentioned above. We store and use the data you provide to process the contract. After the contract has been fully fulfilled or your customer account has been deleted, your data will be blocked for further use and deleted after the statutory retention periods under tax and commercial law, unless you have expressly consented to further use of your data or we are legally permitted to continue using it, in which case you will be informed accordingly.
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6) USE OF YOUR DATA FOR DIRECT ADVERTISING
6.1 Subscription to our email newsletter
If you subscribe to our email newsletter, we will regularly send you information about our offers. The only required information for receiving the newsletter is your email address. Providing other data is voluntary and will be used to address you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you a newsletter by email once you have expressly confirmed to us that you consent to receiving it. We will then send you a confirmation email asking you to confirm that you wish to receive future newsletters by clicking on a link.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6(1)(a) GDPR. When registering for the newsletter, we store your IP address as provided by your Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any potential misuse of your email address at a later time. The data collected when registering for the newsletter is used solely for advertising purposes via the newsletter.
You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller mentioned above. Once you unsubscribe, your email address will be immediately removed from the mailing list, unless you have expressly consented to the further use of your data or we reserve the right to use your data for other purposes permitted by law, which we inform you about in this declaration.
6.2 Sending newsletters to existing customers
If you have provided us with your email address when purchasing goods or services, we reserve the right to regularly send you offers by email for similar goods or services from our range. For this, we do not need to obtain separate consent. Data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6(1)(f) GDPR. If you initially objected to the use of your email address for this purpose, we will not send you any emails. You may object to the use of your email address for advertising purposes at any time with effect for the future by sending a message to the controller mentioned above. Upon receiving your objection, we will immediately stop using your email address for advertising purposes.
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7) DATA PROCESSING FOR ORDER HANDLING
7.1 The personal data collected by us will be forwarded to the shipping company commissioned with the delivery, to the extent necessary for the delivery of the goods. Your payment data will be forwarded to the authorized credit institution within the framework of payment processing, where this is necessary for the processing of the payment. The legal basis for data transfer is Art. 6(1)(b) GDPR.
7.2 Use of payment service providers
PayPal
When paying via PayPal, credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal, we transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereafter "PayPal") as part of the payment process. This transfer takes place pursuant to Art. 6(1)(b) GDPR and only to the extent necessary for payment processing.
PayPal reserves the right to carry out a credit check for the payment methods credit card via PayPal, direct debit via PayPal, or – if offered – "purchase on account" or "installment payment" via PayPal. For this purpose, your payment data may be disclosed to credit agencies based on PayPal's legitimate interest in determining your creditworthiness pursuant to Art. 6(1)(f) GDPR. Further information on data protection can be found in PayPal's privacy policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
SOFORT
If you select the payment method "SOFORT," payment is processed via the payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereafter "SOFORT"), to whom we pass on your information provided during the order process in accordance with Art. 6(1)(b) GDPR. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Your data is transferred exclusively for the purpose of payment processing and only to the extent necessary for this. Further information: https://www.klarna.com/sofort/datenschutz
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8) CONTACTING US FOR REVIEW REMINDERS
We use your email address for a one-time reminder to submit a review of your order using our review system, provided that you have given us your explicit consent to do so during or after placing your order in accordance with Art. 6(1)(a) GDPR. You can revoke your consent at any time by contacting the data controller.
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9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS
9.1 Facebook plugins with Shariff solution
Our website uses social plugins ("plugins") from the social network Facebook, operated by Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). To better protect your data when visiting our website, these buttons are not fully integrated plugins but only embedded using an HTML link. This ensures that no connection is established to Facebook servers when a page containing such buttons is accessed. Only if you click the button will a new browser window open, loading the Facebook page where you can interact with the plugins. For information on the purpose and scope of data collection and your privacy settings, please refer to Facebook's privacy policy: https://www.facebook.com/policy.php
9.2 Instagram plugin with Shariff solution
Our website uses plugins from the Instagram service, operated by Meta Platforms, Inc., 1601 Willow Rd, Menlo Park, CA 94025, USA ("Instagram"). These buttons are embedded via an HTML link to prevent automatic connection to Instagram servers. Clicking the button opens a new browser window that loads Instagram's page. More on Instagram's privacy policy: https://help.instagram.com/155833707900388/
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10) ONLINE MARKETING
10.1 Google Ads & DoubleClick
This website uses Google Ads and DoubleClick, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. These tools use cookies to display ads that are relevant to users, improve campaign performance reporting, and prevent users from seeing the same ads multiple times. Processing is carried out based on our legitimate interest in the optimal marketing of our website pursuant to Art. 6(1)(f) GDPR.
If you wish to opt out of tracking, you can disable cookies for conversion tracking via your browser settings or via: https://www.google.com/settings/ads/plugin
More information on Google's privacy policy: https://www.google.com/policies/privacy/
10.2 Google AdWords Conversion Tracking
This website uses Google AdWords conversion tracking provided by Google LLC. A conversion tracking cookie is set when a user clicks on a Google ad. These cookies expire after 30 days and are not intended to personally identify users. If you do not wish to participate in tracking, you can opt out by disabling the Google conversion tracking cookie via your browser settings.
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11) RETARGETING / REMARKETING
Facebook Custom Audience via Pixel
This website uses the "Facebook Pixel" provided by Meta Platforms, Inc. If explicit consent is given, user behaviour can be tracked after users have viewed or clicked on a Facebook ad. The data collected is anonymous to us. However, the data is stored and processed by Facebook in accordance with its data usage policy: https://www.facebook.com/about/privacy/
These processing operations only take place if explicit consent is given in accordance with Art. 6(1)(a) GDPR.
Google AdWords Remarketing
Our website uses Google AdWords Remarketing, which enables us to advertise on Google search results and on third-party websites. Google sets a cookie in your browser that automatically enables interest-based advertising using a pseudonymous cookie ID. Processing is carried out based on our legitimate interest pursuant to Art. 6(1)(f) GDPR. You can permanently disable the use of cookies for ad personalisation here: https://www.google.com/settings/ads/onweb/
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12) RIGHTS OF THE DATA SUBJECT
12.1 Applicable data protection laws grant you the following rights regarding the processing of your personal data:
- Right of access pursuant to Art. 15 GDPR: You have the right to obtain information about your personal data we process, the purposes of processing, the categories of personal data processed, and the recipients to whom your data have been or will be disclosed.
- Right to rectification pursuant to Art. 16 GDPR: You have the right to the immediate correction of inaccurate data concerning you and/or the completion of your incomplete data stored by us.
- Right to erasure pursuant to Art. 17 GDPR: You have the right to request the deletion of your personal data if the conditions of Art. 17(1) GDPR are met.
- Right to restriction of processing pursuant to Art. 18 GDPR: You have the right to request the restriction of the processing of your personal data under certain conditions.
- Right to data portability pursuant to Art. 20 GDPR: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to withdraw consent pursuant to Art. 7(3) GDPR: You have the right to withdraw previously given consent to the processing of your data at any time with future effect.
- Right to lodge a complaint pursuant to Art. 77 GDPR: You have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data infringes the GDPR.
12.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR LEGITIMATE INTEREST, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL CEASE PROCESSING THE AFFECTED DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS THAT OVERRIDE YOUR INTERESTS.
IF YOUR PERSONAL DATA ARE PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO SUCH PROCESSING AT ANY TIME. IF YOU EXERCISE THIS RIGHT, WE WILL STOP PROCESSING YOUR DATA FOR DIRECT MARKETING PURPOSES.
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13) RETENTION PERIOD OF PERSONAL DATA
The retention period of personal data is based on the respective statutory retention period (e.g. commercial and tax retention periods). After the deadline expires, the corresponding data are routinely deleted, provided they are no longer necessary for contract fulfillment or initiation and/or there is no longer a legitimate interest on our part for further storage.
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Contact:
Fjorna (operated by Weijgaert Dienstverlening)
Sterrepad 13A, 5571 EL Bergeijk, Netherlands
Email: info@fjorna.com
Phone: +31 6 16094239
KvK: 91031109
VAT ID: NL004860713B74